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  • Do not go to this cleaner if you expect the service they promise you on the phone! They almost ruined my wedding due to their incompetence! For our wedding my husband and I flew to Las Vegas. I needed to get my wedding dress pressed (not cleaned, just pressed) and I called Master Cleaners the week before we were to leave. I explained that we would be flying into Vegas on a Friday and I needed the dress pressed no later than 10am the next morning. I gave them the dates we would need their services, which happened to be good Friday and that Sat., and they said no problem. They promised they would be able to get the dressed pressed and ready by 5pm that same day. We flew in and headed straight to Master Cleaners. Once there we were told that their pressers were not available due to the holiday and would not be back til Monday. Obviously Monday was not going to work for me since our wedding was the next day. They absolutely refused to help us even though they had promised to do so just a week early. Well after running around to two other cleaners that were also not accepting business for the holiday and running up a very high taxi meter we decided to go back to the hotel and try to press the dress ourselves. Thankfully my husband to-be knew how to use an iron (I thought they were decorative doorstops). We managed to press the dress fairly well. Moral of the story: watch out for any promises Master Cleaners' gives you!
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