I'm gonna call this place "O.K." Not stellar, not fabulous, just O.K. We got a free week from the Mister's aunt & uncle which was AWESOME, but since we were guests & not owners the Hilton folks were ANXIOUS to sell us a time share in a BIG wayif ya know what I mean. They were also in the midst of a remodel so we had no water for 5 hours one day. That part was no biggie since we made a point to be gone anyway, but after that it took a few days before the shower water would heat up. I had me some tepid showers!! If I had to pay to stay somewhere I'd be heading back to The Platinum Hotel :) The Hilton doesn't wanna give ya extra towels, laundry soap, or much assistance. We just left the Do No Disturb sign up the whole time & fended for ourselves. The fitness facility could use some love too! They're remodeling but it looks like they're skipping the workout room! Again, nothing bad happened but I wouldn't wanna stay again unless it's a freebie. For what it costs you could do waaay better for your buck.