If you're expecting a quick stop in for a mani pedi or expect it to be quick even when you have an appointment, think again because I've waited 15+ minutes after an appointment time. I've given this place several chances in the fact that their polish wall is great and it was conveniently 2 minutes from my place before I moved. Otherwise, the employees are always distracted, details get looked over and the wait alone is just upsetting. I'll never go back or recommend this place.