Simply enough, my food was cold. Not just lukewarm but ice cold. I sent it back and when it reappeared, clearly microwaved, the plate was hot but the food was not. I take issue with two things: (a) if I am paying those prices I expect my food to be hot and (b) I do not accept microwaving as an acceptable method of remedying the situation--if I wanted my food microwaved I would go to McDonalds.
What was most upsetting, however, is that after sending the food back a SECOND time I was ready to just get the check and go. My dining companion was already finished with his breakfast so I saw no point in waiting around while they "whipped something up." After some cajoling from our server to order something else, and ordering something else they had the nerve to charge me for the yogurt I reluctantly ordered! In my book, if you mess up someone's meal *twice* you don't charge the person for the replacement. They clearly did not care to have me as a repeat diner and they won't.