First of all Sue, the owner is great! I bought my guy a gift card for him for his birthday. We wanted to try and go together our first time. We both wanted 80 min massages at the same time. Sue was very accommodating in finding a time that would work for us. In fact, because of my and his schedule we booked it a week further out than we wanted, however, someone cancelled and Sue called me back and was able to fit us both in the next day! So that right there was already a win on the customer service front. Sue also asked what we like in our massages so she could set us up with the right therapist.
The massage was so wonderful and relaxing. I had Antonio who was so good (I am pretty picky.) My husband had Alyssa. He has always compared other massages to this one massage he had a couple years ago....and today he said Alyssa was as good and maybe even better than that massage he had a couple years ago! That made me very happy because that infamous massage he had was at a place very far from us and at a nice hotel which tend to charge quite a bit for their spa services.
The ambience at Elements is great. Very clean, relaxing, and quiet. They provide aromatherapy during their massages which is often an extra charge at other places. I highly recommend this place.
Needless to say I signed up for their Massage Wellness Program and I am very excited to use it.