Absolutely adore this place! Everything I've EVER purchased has been perfect. Ron is amazing and the staff is always incredibly polite. The times I visit and they are busy, the staff continues to talk to people in the line so they know that the staff is working as hard as they can to get to the next customer and keep things going and they haven't forgotten about you. They will say things like, "thank you so much for waiting", "your patience is very much appreciated ", "I'll be with you as soon as I can", "if you have any questions, please let me know", etc. It's not just one time either... they will talk to the people in line as often as they can. Basically, their customer service starts when you walk in the door and it doesn't even matter if they aren't actually working on your order at that moment. They value everyone as a PERSON, not just a customer.