I've had my Dyson DC14 for a couple years and recently it went on the fritz. Every time I activated the "carpet" setting, the base would would buzz and shake like I sucked up a pile of rocks. More than that, the "floor" mode barely maintained suction. Frustrating to say the least.
Calling around, I landed on Park Ridge because five star reviews are nothing to overlook. The owner informed me that they'll fix Dyson's except for the Ball type. I brought it in on Tuesday, showing up right as the owner was locking up the for the day. He empathized about how bad the traffic can get on Shea and took me in. I explained the symptoms and it sounded like he knew the problem right away. Along with replacing a belt, he offered to swap out my HEPA filter and give her the full rundown.
I came back to pick up my Dyson on Friday. After a quick test at home, I'm happy to say she's back to nearly brand new condition. These guys were fast and thorough, even knocking off a couple bucks because I opted to pay cash. All said and done, it cost me around $120, which is not bad when you realize that replacing one of these vacuums can cost two to three times more.