I am surprised at all the positive reviews. My daughter in California ordered flowers over the Internet for me for Mother's Day. The order was filled through Elite Flowers and Gifts in Glendale, Arizona, about 30 miles from our home in Scottsdale, AZ. We were away from home all day Mother's Day to celebrate with my husband's Mother at her home. When we returned home after 10 pm. we found my Mother's Day arrangement sitting on our front porch. After a day of Arizona heat and wind, the flowers were not in the best condition.
The next day (Monday) my husband called Elite Flowers and Gifts but only reached an answering machine. He emailed the business expressing our disappointment in their service. At 11:10 pm. that night my husband received an email message back from "Grant" at Elite Flowers apologizing for leaving the flowers on the porch. He said he wanted to make this mistake up to us by redelivering an "upgraded" arrangement the next day (Tuesday). We stayed home all day Tuesday, but there was no delivery and no call or email from Grant. Tuesday night my husband emailed Grant once more telling him we received no second delivery, but we never heard back from Grant again.
I strongly suggest avoiding this florist. And, tell any out of town family or friends that may order flowers online to stipulate that Elite Flowers and Gifts not be used to fill their order.