Made the mistake of going to Flapjacks on Sunday during the Great Fair in Fountain Hills. Wait was at least 4 times longer than we were told, tables were not cleaned promptly, customers sitting at tables just chatting while others waited to be seated. Once we finally got seated it took forever for the waitress to take our order and even longer to get the food. Omelets we underdone, trouble getting additional coffee, very little veggies in the veggie omelet, etc. Just not a good experience and none of us would return. They are not geared to serve a lot of people.