Do not use this franchise- they are DISHONEST! They RUINED my master bedroom carpet, which had some pet urine stains from a tiny dog, with their "pet product" and said it would take out the stains. I was left with HUGE bleached out stains. The owner promised to refund my money but then he didn't. He never even returned my phone calls. They cleaned my other bed room without the pet product and it was perfect!
Owner's comments are false. He agreed to a full refund!!!
My name is Craig. I'm the husband and just getting into this. Oasis Chem Dry Came out and looked at the carpet and said they could clean it. Our dog had Peed repeatedly on the carpet. The representative assured us he could remove the stains and clean the carpet. He left us with bigger, more vivid stains. The owner of the company was no help when we called and asked for assistance. Bad attitude ,bad service, bad cleaning.
If you don't want big clearly define stains don't use these guys.