I had taken my car to this garage and few weeks later the low traction light and low air pressure light kept coming on and would not reset. I took my car back and they could not locate the issue...they suggested I take my car to the dealer.
The feedback from the dealer was that after rotating my tires, the tech at Big O Tires did not torque the lug nuts enough and one of my wheels could have fallen off my car!! Also, the tech at the dealer did not believe the tires were re-aligned after they were rotated. And the fluids Big O Tires supposedly "topped off" were so low the tech at the dealer did not believe they were topped off!!
Beware!!!