HORRIBLE SERVICE!!!!!!!! While these people may be polite you might as well just literally light your money on fire if you pay them to repair your car. After nine return visits for our AC unit they told us they couldn't fix it, we should take it to another of their locations and that they would not be reimbursing us for the job they were unable to complete. If you need more reason to avoid these service shops here you go: the Better Business Bureau gives them a big fat "F" due to their monthly service complaints from other unsatisfied customers and recently this business had to pay out a hefty amount to other furious former customers for a class action lawsuit they lost due to shoty work in California too (it's been all over channel 13 news reports lately and a few locations have been shut down).