This is one of two Paneras that are close to us. We tend to use this one most because it is the closest and most direct to get to. Unfortunately they can't handle a to go order for the life of them. We have had so many missing items that it is not funny. We have resorted to asking them to check again when we are there and even that doesn't work. Always a sandwich or soup missing because they don't know how to do their jobs property. If your job is to check all the food before it goes out, yet there is always something wrong, you should be fired. So manager Gave, packer Luis and checker Rojillio, you need to go find another job that doesn't require paying attention. We are putting in a formal complaint with corporate that includes your names specifically since you are all part of our last and final issue with your store.