Jenny has given me one of the best haircuts I have ever had! I have an a-line bob ....pretty short in the back and I am a natural blonde so it is hard to cut my hair without it looking choppy. She did an excellent cut on me.....i can even style it myself to look like it did when I walked out of the shop after her styling it, which is amazing. I took away a star because the shampoo part sucked, she had some guy do it and it didn't feel like he was even getting to the back of my hair with the shampoo.....and there was no scalp massage or anything, just very quick wash and conditioner. But for wash, cut and style at $35.....i am thrilled with the cut and am going back today after six weeks for a trim.