I come here often for board game night with friends and the service is pretty misleading considering there's usually about 8 guys by the front kitchen and then like 3 girl servers that seem to never see your hand raise OR make eye contact with you when you need them. But the minute you don't need them they're suddenly everywhere and available lol
Also, it may take some time for your order to come through, so having patience is A MAJOR KEY to even be at this location at all! Unless you're here when it's completely dead then yeah ofc I would assume it'd be different.
Other than that, ambiance is pretty 'laxed, unless you're someone like me playing with your friends - then shit goes down real fast and quaint little inside voices quickly turn into BBHMM mode. You'll enjoy yourself here. Nothing crazy or special about the drinks nor food nor service. The decor is geek chic and poppy fresh so it's pleasant, but doesn't negate the fact that customer service skills are lacking and sometimes a smile would help lol.