| rev:text
| - I wanted to get my eyes checked so looked for places nearby that had a high yelp rating... found My Eye Dr, made an appointment for my day off and thought that was that. I immediatly begin getting emails asking me to confirm my appointment, which I did as soon as I got them. The first email felt efficient, the second one felt redundant and made me question their internal practices and understanding of technology as pertaining to how it comes across to their patients. The third email made me REALLY start to rethink this idea.
Then SATURDAY comes and I get a phone call from *another branch* ?!? of My Eye Dr. asking me about my insurance, which I'd already discussed the day I called to make the appointment. The lady that called seemed medicated; she had zero respect for my time, talked very slowly and repeated the information over and over, told me all about her computer system & how it was slow, blah blah blah... to the point that I had to tell her I didn't have time to talk anymore. Then on SUNDAY I get yet another appointment reminder via text.?. WTF? I'm feeling stalked and harrassed by these people at this point... this is an eye exam, not a nuclear arms discussion! The text even said if I had questions to call, so I did, wanting to ask why they continue to hassle me and of course, they're closed on Sundays making the verbiage in their text incorrect as I CAN'T actually call anyone with my questions because they're not open on Sundays!! WOW.
So Monday morning comes and I arrive to this infernal appointment hoping for the best and am immediatly questioned again by a rude man at the front desk... he starts off saying "There's still a question about your insurance..." as if I'm somehow still being considered for the appointment. I told him that there should be no question of anything as I've now discussed the insurance issue twice with two different people within this organization. He said well I just noticed it and wanted to verify it before we move forward. Ok- so what was the point of hounding me all weekend long if they didn't even put the information into their system.?. This place is clearly SOLELY concerned about the money... they hadn't met me, hadn't seen my eyes, nothing but were wildly concerned with how I'm going to pay for the services that I haven't even gotten yet. And they must have so many patients that miss appointments that they're hyper vigilent in reminding of appointments to an annoying degree. I don't miss appointments and I don't appreciate being hounded in this manner as I'm an adult and can manage an eye appointment. The rude man at the desk was the final straw for me; so I thanked him and turned around and walked out without having my eyes examined. I'm simply not interested in dealing with a place that operates in this manner or along these lines, so no point even going through with the appointment, I'm beyond irritated and don't want to give them any of my money. I would NOT recommend this place to anyone for any services.
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