Thanks for NO customer service. I'm not an electronic person. I just like to push a button and have things work. You would think that best buy would be all over those of us needing to acquire a hands free device in order to be compliant with the new law. But no. No help at all. Dragging around an extremely difficult two year old. I had the lost and need help look. No one offered to help. On a Monday morning just after opening no less. I walked out and i bought nothing. Your remodel didn't get me to spend money. I will continue to shop online.I thought shopping live and in person might be better for once. Nope. Screw real stores with real human interactions that do not exist. I will avoid shopping at Best Buy. And yes I have spent quite a bit here in the past.