Valet slammed by husbands car into something and did $1400.00 damage to it. We called the hotel and security found it on video. Past on to the 3rd party that handles this stuff.
Some young control freak says no they won't pay for the damage and they refuse to go through mediation. They made their decision.
I made one too. We were regulars at the Eiffel Tower restaurant. I'll never step foot in your hotel again. And I'll make it a mission to tell everyone and social media you operate without an ounce of integrity and ethics when the evidence is right there on tape.