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  • Hospital stays & ER's are rarely ever pleasant, & there's probably no ER in the world where you won't hear the horrific screams of other patients. Whatever. I thought Sunrise was pretty awful. My friend that's studying to become a doctor at UNLV says that they have the best NICU doctors in Vegas, but I really don't care. There are other factors that come into play. We were told to bring in our son, only a few days old & 6+ lbs. back in May 2015, to Sunrise, because of the rising bilirubin levels in his blood (from jaundice). They extracted blood to get his bilirubin levels. Within the span of a few hours, they would do this again, & again, & again, & again, & I felt helpless. It was actually not so much the bilirubin that was the concern at that point, we were told, because the bilirubin levels were gradually dropping: it was the salts in his blood. It didn't look like my son had a lot of blood to give at 6+ lbs., & there was no missing the size of the Vacutainers they were filling up with his blood. They were regular-sized, the same ones they use for us adults, & not, as I imagined they might be, the size of maybe..perfume sample vials. I guess that's the minimum amount that they need. I asked 1 of the ER doctors if my son was gonna be OK. He casually leaned against the table, a gesture he probably believes works real well in calming down hysterical parents, & explained that my son's salts were (consistently) off in the lab results. Or it could be their lab equipment. Or it could be their lab equipment.......... WTF, yo? I had to stop myself from wondering out loud if I could extract 2 gallons of his blood to use in my own home science experiment. How about they MAKE SURE it's the equipment, or NOT the equipment, & not using my son's blood? After we were transferred to St Rose, they did further blood tests; there were never any 'off' results with my son's salt levels (I had to ask because they didn't even bring it up); I have to assume that it was Sunrise's crappy equipment that gave those results. For whatever it's worth, the nurses & other ER aides were great. The 2 stars here are for the care & attention that they gave us, from getting us pillows to make us comfy to making sure that our emergency transfer to St Rose would be covered by our insurance. The nurses of Sunrise really were nothing short of stellar. Some snail mail from Sunrise came shortly after. I was on a Platinum PPO plan, so most of it was shouldered by our insurance company. The bill they slapped us with was for over $11,000. That much for a few hours in their wonderful haven of an ER. We're still paying that bill.
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