I called this business to get an estimate on a garage opener repair. The man who answered the phone was very polite and patient with me considering I didn't even know the exact model of my garage door opener. He gave me a ball park estimate without any hesitation or attempt to pad the cost of the repair. We had scheduled the repair but when I got off work early I thought I would try calling him and he was nice enough to work around my schedule and show up early as he was wrapping up a job early as well. When he got to my home he thanked me for the opportunity to do the job you really don't expect to see that level of customer service from a "repair man" these days. He was very cordial and answered any questions I had along the way. When he finished the job he charged me exactly what we had quoted me with no surprises and gave me his card because they stand behind their work. This was probably the best repair service I have ever recieved no surprises no hidden costs just good honest work from a real stand uup guy.