We had an incredible experience with Christopher at Lazy Boy. He was knowledgeable as well as personable. He took his time and explained step by step his process. And a greAt sense of humor. We made a substantial purchased and laughed a ton during the visit. We will return to this store as long as the staff remains so welcoming. Joy at the desk was more than helpful figuring out a way to save us money ! And Lane with the design team guided us to the perfect compliment of a rug.