Let me start by saying that I've been here many times and while the service is always just average, the food is pretty good. However, yesterday I ordered crab cake sandwich, which was the special. The crab cake was so burnt it looked like a flattened hockey puck. I'm not sure how something like that ever got out of the kitchen.
What was even more disappointing was the reaction of the manager. After I sent it back I ordered the queso dip. After a lengthy wait, the manager brought the dip and just sat it on the table. Didn't even speak a word. It will be a while before I return.