Just switched to Nevada crystal today and though we just initiated service I am extremely happy. Keith contacted me within hours of my online inquiry and was truly interested in meeting my needs. Once I agreed to start service, he came out with everything the next day. He stayed in contact with me at all times and was prompt for the set up. He is not only professional but personable and funny. I am very happy I made the change and very much looking forward to future service. You won't be disappointed.