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  • This should be NO STAR! First, read everyone's comments and notice all the (1star) there's a reason! I'm so sad I didn't listen! This is my second visit I thought they might improve! On my first visit, I ordered Shanghai beef & orange chicken. The orange chicken was extra extra spice hot!! Burned my mouth and I told the manager young Chinese guy and he said it's suppose to be spicy!! and point to the sign (which had a chili pepper). Okay....I thought, but I'm telling you it's extra extra spicy!! THE COSTUMERS ALWAYS RIGHT DUDE! I know this, because this is my favorite item, and today at this location it's extra extra spicy!! He didn't offer to change my choice or re-make it! My entire party didn't eat the orange chicken and it was a waste of money! The orange chicken is our favorite item and we didn't eat it! Says a lot!!! The second visit was today, :( I went because we had a coupon. I ordered the same entree Shanghai beef and orange chicken. This time orange chicken was HOW IT WAS SUPPOSE TO BE! The Shanghai beef was cold and tasted like it's been sitting there since noon! It's 2:00pm my free item was 8 treasure chicken. DO NOT GET THIS ITEM, it has an overkill of peppercorns. Yeah! my daughter choked on her first bite!! Not during the process of eating or chewing and swallowing, but the attempt of putting in mouth. The slight inhale one takes upon biting, That part, the extreme fumes from an overload of peppercorns, caught her off guard and my daughter immediately started coughing. It all happen quickly and this first bite was enough to have her choke from the peppercorn fumes. It took her awhile too speak and catch her breath. The meal was over for all of us! A gal named Kendra answered and I told her about my experience and near death encounter from peppercorns. Her response was we can't do anything about how you eat and added that's why we offer you taste samples and each item has a recipe we follow. Oh really? Then how do you explain the range of spicy from our last visit and this visit? I know and you know each cook is different! I'm telling you this dish has an overkill of peppers and my last visit my favorite item had way too much spice!!! She didn't say sorry or ask if my daughter was ok. She didn't offer to re-make or have my money refunded. Then she stated she was not the manager and there is no manager on duty today?!? On top all this, the use of coupons is not worth it! The elder Chinese lady didn't seem to honor coupons. She said I already have a free item and was hesitated to offer me the free drink coupons I gave her. I had to read to her the fine print "no purchase necessary!" No life is worth this.
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