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  • I don't live in Calgary, but was in town visiting my uncle. He suggested this restaurant to me as I was looking for a place to have a good bowl of pho. I got there around 9 pm and the restaurant was still packed with people. They close at 10 pm, so I hurried up and ordered. Their menu had all the traditional items, spring rolls, rice dishes, and of course pho. I had to go with my favourite, which is pho dac biet (special beef noodle soup). Anticipating a good bowl of pho, I was quite disappointed when my order arrived. Although the broth was tasty, there wasn't enough meatballs in it, so I decided on getting an extra order of meatballs. This side item was even a bigger rip off. For an extra $2.25, I got a small rice bowl with the equivalent of only 1 and 1/2 meatballs inside (see photo). The meatballs were cut into quarters, so I got 6 little pieces of meatball. When I questioned the waiter about whether this was a mistake, he got defensive. Then the owner came out and was all upset that I questioned the portion size that I received. I was not rude to them. I was merely questioning the portion I received, but he was quite rude in return. He said that I shouldn't have put my chopsticks in it if I wasn't going to eat it. I told him I was going to eat it. He told me his place was a good deal and dare me to find a restaurant that has a better deal than his. Who talks to their customers like that? What ever happened to customer satisfaction? They obviously do not value their customers. I definitely will not be going back to this restaurant!! Half a star for this place!
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