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| - DO NOT call Cactus Garage Doors to fix your garage door! If I could give them no stars, I would. It's been a month since our garage door broke. Because we're working with a home warranty company, and this is the only place in town that fixes the garage door, we have to use them, but they are extremely unprofessional. The first technician came out and was extremely rude to my husband and said we needed a very expensive, special-order part. They called the next day to "get us back on the schedule." When I asked the about the "special-order part," they said, "we've got something here that will work." When they came out, they did not bring that "special order part," and in fact, that part wasn't ordered, so the garage door couldn't be fixed. They said, "We'll call you." Two weeks later, no phone call, so I called them. "Oh, we can have you on the schedule tomorrow between 8 and 12," they said. "Great!" I said. Guess what? No one showed up! No one called to say they weren't showing up! I called them, and the receptionist said, "You're on our schedule. Let me call the installer." Guess what? "I can't get a hold of the installer," she said. They finally called and rescheduled for today between 9 and 1. I have little faith that they're actually going to come, and if they do, I bet they won't have the right part. Worst experience ever!!!
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