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  • I have never been a WalMart fan, but (Aug. 18th, 2014) today I needed an immediate oil change, so I decided to give WalMart auto department a try. Once I arrived I found the prices to be similar with local competition. Once the WalMart employee took down my information he quoted me 45 minutes for the oil change, which I thought is a little long due to the fact that I was t he only car there. Once he took my key I noticed another car pull up that the same employee went to greet. I patiently waited the 45 minutes only to see that my car is still in the working bay, so I continued to wait another 10 minutes. At this point I went to check if my car has been finished because at this point I noticed they were working on two other cars. The employee came back to say, "nope not done yet. There about to start on it." As you can guess I was not happy and for my keys because I couldn't wait anymore. It took them another 10 minutes to pull my car out of the bay because they didn't know how to drive a manual. The auto department manager Nick just looked at me as if I was in the wrong. Do yourself a favor and avoid this auto department and the store because obviously their managers could care less about customer service. Go Target!
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