This review only refers to hosting a party, as I've never been there just to bowl on our own. I found the venue very clean and newly renovated. It took a few days and a few calls for me to finally get someone to help me book my party, but after that it was pretty easy. We ended up in the private area for our party, which was fun. The computerized scoring system was really easy to use, and the automatic bumpers were really cool. It was nice being able to program them for some kids, and not for the older ones. While our assigned helper for the day was really nice, he could not keep up. I did feel like we were waiting on food, drinks and more drinks all the time. I had to micromanage him and I really just wanted to relax and have fun. The kids who assist with these events really need to be trained better and there needs to be a more realistic timeline for serving events. Over all, though, it really was a great event.