Century Link is a lying scam. I had Direct TV for 7 years. I told them I was moving and wanted to be sure that I got my labels and box. I talked to a century link employee and he asked for the serial number on the box and he said it was to old to return it. Just throw it away. I
donated it to good will and got a receipt for it.
I even had a witness that wrote a letter to the CEO of the company. I paid the $109 fee because
I want to maintain my high credit score.
I am a totally disabled combat vet and was in 3 wars. I retired as a 28 year old colonel. The Airborne is a highly respected service. I will be sure to spread what an incompetent bunch of idiots in your company