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| - Perhaps I'd be able to give this Holiday Inn property a better review if we hadn't just been coming off an amazing stay at the Holiday Inn Express in Gretna, NE during our cross-country relocation. Unfortunately, it just didn't rate above 2 stars.
First the pros: the hotel is conveniently located close to the PA turnpike, and is in an area that offers plentiful services (food, gas, shopping, etc). The bed was well-made and comfortable, and there was a small micro-fridge combo included in the room.
The cons: The property is older, and the attempts at "renovation" look half-hearted. The wallpaper and paint look slapped on walls, bathrooms are "updated" with tiles in the shower but have the same tired toilets, floors, counters, fixtures, and the carpet and furniture are "eh" at best. Also, the heater thermostat was off and the room was either a sauna or chilly (for some reason the settings in between just didn't seem to be working). The service was non-existent; although there were 2 people working the desk, only one seemed to be helping guests, and so we waited over 10 minutes to check in (and this was well after the normal check-in time). The customer service rep who helped us wasn't terribly friendly, didn't welcome us as Priority members, and generally seemed too busy to be bothered. It was a total 180 from the outstanding service we had received just a few days before at the Holiday Inn Express. There was no breakfast included, nor were the prices at the hotel restaurant reasonable enough to tempt us to try it.
Bottom line: it's ok, but you can probably find a better deal with better service if you look at reviews of other hotels in the area.
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