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| - I honestly did not expect much from this place. I had been here once before my most recent one (2 total, and never again). A group of 4 of us walked in after having a delicious bowl of pho and they accommodated us immediately. We were happy they gave us a room with 4 chairs. The four of us picked the 1 hour massage for $39. My massage lady was good. However, across the room, i hear my friend's massage lady's phone go off about 4-5 times and each time she picked it up. Granted she was somewhat whispering, it was still unprofessional as a "masseuse" in a relaxing atmosphere.
As we were paying, I handed the lady $40 and was waiting on my change to gather with the rest of the tip to hand over to her. She stood there, blank face, as if she was waiting on me!!! *Awkward silence* then she says, "Tip!?" I said, "yes, i will give you a tip..." as i was handing her $5. She UNGRATEFULLY looked at my money and said, "No... $10 minimum tip." WTF??? Ok, had this been a 5 star luxury service type deal, then yes, more tips would have been given but it's not; rough towels, people on the phone, worn out chairs...?
If you are expecting your customers to pay a minimum tip, please have that written somewhere so they are aware of what they are actually paying. This massage would actually be $49, not $39 as it is listed on their pricing sheet. Anyway, I was not going to budge and ended up just leaving the $6 tip.
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