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  • Worst costumer service ever. They are very racist. Its my first time flying with Spirit and also my last. No wonder now I know why they have tons of bad reviews. Its true that they are cheap and thats what most people are looking for but to be honest you get what you pay for. They charges for everything even with a small luggage that you can actually could carry as a free carryon bag on other airlines and they even charge very high rate for the seating. I was flying from Fort Lauderdale to Las Vegas on July 11 . Flight NK777 .Departure was around 8:45pm. We booked the tickets last min and it was cheaper so we thought maybe we should give it a try, the tickets was in the same payment but for some reason they put us in a seperate seating which is very weird. When we were inside few seats are still open. Everyone started to sit everywhere so we thought maybe we should hop to the front where it still available so we did. Then I heard the piot was telling evrryone should sit in their asigned seat, after take off its ok to move around. Immediately one of the flight attendants(she speaks Spanish and im pretty sure she was cuban or mexican. Hair about the length to her shoulder) told my bf to move cannot sit here and he doesnt understand english he looked at me so i tried to translate it to him then we finally moved. And of course she told the other people to move also. After take off everyone started to move around again. So then we did too. We sat there for few mins and the other flight attendants were taking us foods/drinks without saying anything. Later when they came to the back I believe the spanish flight attendant must told other flight attendants something about us; One of them made us hella embarrassed suddenly came up to us saying "you guys cant sit here but you guys can sit Here you guys should go back to your own seat". GREAT! she left, Then I started to look around still seeing other people sits everywhere, I didnt say anything because I was trying to finish my cup noodle. Not even a min after another fight attendant came to us,it was a guy, he flashed the light on us and said "did you hear what she told you? You 2 cant sit here" I was like "excuse me" Can't just give us a damn minute? They talked like I will sit here forever and even if I get up and get out of here I will take this chair with me. We gonna be in this flight for 4 damn hours anyway. We paid for this not taking it for free and they still treated us like shit. Then I asked them why you guys only asked us and not the others? The spanish lady she came up and said oh because Your bf doesnt speak english I told him to move and he doesnt reply me. I said "well u didnt see that I tried to translated to him and we finally moved?" "And you saying because he doesnt know english thats mean we cant sit anywhere? How about me? I speaking English to you right now then can I sit somewhere else?" Then she said "its both of you doesnt speak the proper english and you guys didn't ask me if you guys could move and it all in the paper you should read it, its the rule!"THAT IS RIDICULOUS. It clearly to showed that she is RACIST the way she talked. That moment in my head I was thinking when does people start to ask if they could move before they moved? ... Everyone was looking, she cant even look straight in my eyes when we were communicated. What language am I speaking the whole time with her then? She said we dont knoe english then whats makes her understand me?She should go back home and re-learn how to be polite and how to be a fight attendant! Her job is to make everyone happy and satisfied and help us solve our problems not trying to argues and try to win. This is our first time no one or no where say anything about some stupid racist shit like this how should we know and prepared?If I know how shitty their costumer service are I wouldnt have been in this stupid aircraft.
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