I went to Landry's last Friday with my husband, and we enjoy going to a lot of different restaurants. We were skeptical about Landrys because of the mixed reviews I've read but we were beyond pleasantly surprised. We both had lobster tail and let me say, it was one of the best looking lobster tails I've seen in Vegas. But I like my lobster a little more well done so I asked to have it cooked a little longer. The waitress was very nice, and obliged to my request without hassle. She even sent the manager over, if I remember correctly his name was Rodney. He was extremely nice and friendly, he talked with us for awhile and then came back with my beautifully cooked lobster tail. He seemed sincerely concerned with our experience which was refreshing because a lot of restaurants treat locals like tourists. It seemed busy but the attention from the management and staff was not lacking in the least. My husband and I will definitely be coming back and they even said they'd remember how I liked my lobster cooked. Ha ha