Great customer service and beautiful store. My boyfriend bought me earrings here about 6 months back and one recently dropped on the hard wood floor and the stone cracked. I was pretty upset so took it into the store to see what they could do and they were more than happy to exchange the broken pair out for a brand new one! It was quick, easy, and made me so happy to have those earrings back! This place needs more good reviews. Yelpers aren't giving this location the love it deserves!