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| - I have had a good number of massages, but this was the best, and well worth paying more than I have in the past. The spa is very clean without looking sterile, nicely decorated, and the music is just loud enough that you can listen if you want or tune it out. The used towels and wraps are taken away and fresh towels stocked every few minutes, but unobtrusively. The steam room was quite hot, but it was relaxing and warmed my muscles nicely before the massage. I had reservations about a steamy room with multicoloured LEDs, but it wasn't too psychedelic, and I actually found it pleasant and calming having the light gently shift in color in the room. There was enough steam that you could just see across the room, so I don't think a previous reviewer's worry that people could have sex is too serious (the room isn't that big, and you'd be able to hear, too :P). The wall with the door is all glass, so I didn't feel claustrophobic the way I have when I've tried to used enclosed wooden steam rooms/saunas.
After a while (with a short break for cold cucumber and orange water outside the steam room), the therapist came to the steam room, and my boyfriend and I were instructed to cool off in the showers and towel off. They then led us to the suite where couples massages take place. Each therapist spoke to us and figured out what we wanted (you can get any type of massage they offer within the couples massage, so if one person wants deep tissue and the other wants hot stone, that's okay). They left the room, we took off our robes, hopped under the blankets on the beds, and almost fell asleep just laying there for the therapists because we were already so relaxed.
My therapist was Amir, and wow. I have always felt sore the day after a massage, and a massage therapist friend has told me that means you weren't warmed up for the level of work done. I feel NO PAIN after this massage, but my back and neck felt amazing after the massage (I've already ruined it by carrying heavy things, so the tension is back, but no muscle pain from being worked on!). He was very good about checking in on how things felt, if I felt tenderness in certain spots, and if the work he'd done was sufficient or if I still felt tension or pain in an area. I was a bit confused when he did things like lift back my shoulder and just hold it for a minute or two, which I had never had a therapist do before, but OMG, the tension was gone after. He worked on my sore, stiff neck until the last possible moment to try to get the tension to ease up. I felt very well taken care of. He did give me a little reminder to work on my posture for improvement in neck issues, which wasn't the most spa-like, but also made me feel like I was being treated by an actual trained therapist who wants me to not be in pain, which I prefer to just relaxing and then going back to being in pain.
After the massage, we went back to the team room. I don't think they'll kick you out until closing if you really want to stay there and hang out. After the steam, we showered in the changing room showers, where they had soap, shampoo, and conditioner. They also have a variety of hair styling products, lotion, hair ties, q-tips, two hair driers (one with various defusers for different types of hair), and feminine products, just in case. I discovered that I'd forgotten the combination I'd set on the keypad locker with my things in it, but they were very friendly and just opened it up for me, no problems. Payment was fast, and we both were able to pay separately (same price per person for a couples massage as two separate massages) and get receipts for insurance. The service wasn't pushy, and you can pay the therapist a tip in cash with a little envelope or as part of the credit card transaction.
Overall, it was a really great experience, and I plan to do it again soon.
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