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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I give 10 stars to the 2 movers who were incredible and worked extremely hard. They were efficient, courteous and right on time in the morning. There was no damage to anything and they did an absolutely amazing job. However, I give the company 2 stars as I had ordered a 35 foot truck and 3 men. Due to circumstances beyond the company's control, I received 2 movers and a 26 foot truck. This became a HUGE problem. Although, I only had 2 bedrooms worth of furniture and a 1497 sq ft. house, my furniture is extremely heavy and needed to be taken up a flight of stairs. The 2 workers became very tired after hours of work and my significant other became the 3rd man to help unload the truck in the afternoon and I began pitching in, as well. We were trying to help the job go faster since the men were tired and the hours were piling up.The truck had to make 2 trips which added on another few hours since this happened during rush hour. This job took hours longer than it needed to and ended up being a 10 hour job. I received 10% off the final bill which only took off $90. I paid nearly $1000 (including tip) for the move and my significant other was exhausted from doing his share of the work! The cost was unacceptable to me. I called the company and requested an additional discount as this was quite an unexpected expense. The woman who I spoke with was very nice and apologetic. She indicated to me that her manager declined to give us more than 10% off the final bill. My encouragement to anyone reading this is to get 3 men and a bigger truck in order to err on the side of caution. It is such a shame that I will not be utilizing this company's services again due to the manager's decision because the workers were an incredible team. I have been so angry about this situation, it has taken me 4 days to cool down in order to type up this review.
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