Really like Jason's Deli and have eaten here before and like the food and customer service. However today I ordered to go, a corned beef sandwich and a cup of chili. Chili was good until I nearly swallowed a twisty tie. Called and spoke to Ben who was deeply apologetic and offered to send me a gift card for my entire order. I appreciate his efforts and I want people to know that these things can happen anywhere, and I liked that Ben fixed this.
Just had to post this, I will still go back but I'm skipping the chili!