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I haven't even checked in yet and things are already bad. I always stay here or at the Double Tree next door when I come to visit my family. 2 to 3 times a year. Have to agree with the review about the generic reservations system. I just called to add a night to my reservation making it 5 nights instead of 4 and the rate went UP 32 dollars a night. So I am doing them a favor by staying longer but they are going to charge me more. So my room rate for one night is $377. This place isn't that nice.
BRAVO, rate has been reduced and this place is still at the top of my list.
Location, amenities and restaurant are outstanding. My daughter and I luv hanging out by the pool. Rooms are big and clean. Staff are wonderful. If you ever have to have an event in Akron their banquet facilities are outstanding. I am looking forward to many years of being part of this Hilton family.