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  • Had the worst experience tonight dealing with the manager at this particular Dominos she's a BITCH her name is Sarah . She should not be a manager she has poor customer service skills. One of the employees took my order over the phone and ran my card twice. I called back to see how the charges would be reversed to my card and spoke with Sarah the manager. First she didn't apologize or acknowledge her employee dropped the ball and charged me. She blamed my bank, like are you stupid or retarded my bank has nothing to do with your employee authorizing a charge that should have not went through. I contacted Wells Fargo to submit a claim after speaking with her she was so rude. When the delivery guy came my order was messed up. I specifically told the employee I want the same two large pizzas with three toppings like I had the night before with no garlic brush on the pizza crust. My husband calls back and the same girl that took my order over the phone answers and swears I didn't tell her no garlic brush but we always order that it's on the system. Can't believe she lied like that. My husband asked for the manager he was put on hold she gets back on the phone says the manager is busy. My husband told her no put her on the phone. Sarah the manager gets on the phone and asks what the problem is we had to explain the order was wrong once again she says it's our fault and says all she can do is give us free pizza but still argues it was my fault . We had to pursuance her to throw in some brownies for the inconvenience. We asked for frosting she said that would be extra 0.50 she would have to charge my card. Are you serious ???? I will not order from this location ever again this is the last time I'm going through this with Dominos. I can't believe this is how they treat long time customers. I am taking my money some where else. Do yourself a favor and take my word for it Dominos sucks Part 2 just got our delivery and no brownies is this manager seriously doing shit on purpose. We ended up sending the pizzas back. It already took 45 minutes for another fuck up. I'm hungry frustrated and have not eaten. Corporate needs to contact me right away this is unacceptable. The delivery driver was rude also and laughed when my husband asked where the brownies were. She cussed at him and used a racial slur. As his witness I heard her say Nigga I'm going to get you. That's a threatening thing to say and just down right disgusting. Everyone needs to be fired at this location. I'm so upset I don't know what to do !
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