The owner Brent is absolutely phenomenal. He goes out of his way to be sure your experience is top notch. The salon has a team effort atmosphere where everyone is helping to be sure the clients are taken care of. My color turned out beautiful and he took his time with the cut and explained each step in the process so I knew why he was doing what he was doing- something most stylists don't explain. On a sidenote, the salon is GORGEOUS. You walk up the stairs to the loft only to find the most adorable black lab Rusty. He will greet you promptly. :) Once you sit down you will see that the windows over look Scottsdale and Shea with the mountains in the background. I mean, can you get any better? YOU MUST CHECK THIS PLACE OUT. PS... Also heard they have complimentary beer and wine. BONUS ;)