As a first time car buyer, this has been the worst experience imaginable. They're unprofessional, unorganized and rude. They have inconvenienced me over and over again with their forgetful selves. Constantly needing me to go back down there to sign or verify something else because "they forgot." Not to mention they registered my car under a different VIN number for the first week I drove it. I finally received my license plate in the mail after a week of my paper plate being expired. All because they were irresponsible and didn't update my address properly and again "forgot". I had to hound them in order for things to get done. I'm no car salesman but I know common sense and all of them lack that to the fullest. They all need to pull their heads out of their asses. A bunch of broken arrows work down there. I highly recommend you do your car shopping elsewhere. My true rating for them is ZERO stars.