Had a toothache over the weekend, called them and left and emergency message with answering service, and went there on Monday at 9:05am. Office door was closed. I saw people walking around in the office and knocked, no answer. I waited until 9:15am and knocked again, no answer. I called the office and they were still on answering service with people inside during office hours. Went to Home Depot to use the restroom and came back at 9:45am. Office door was still closed, but I knocked until somebody finally opened the door. She said the dentist was on "vacation" for the week. C'mon man! Why won't they put up a sign or call me back? It was an emergency for goodness sake! Made me wait for nothing! Very unprofessional staff and an unprofessional dentist who cannot control the office staff to be somewhat accommodating. It's Monday at 9:05am and your doors should be open when your office hours say Monday 9-5! Right? I blame the person in charge and he/she owes me an apology! I dare you to respond to this review and I will call your office right back. For now, you lost my business and I will not recommend you. If you value your business, customers matter.