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| - I try to go to Lux as often as possible but I still have mixed feelings about it.
The cappuccino is wonderful; one of my favorites! I can't say that enough! I recommend making a trip to try one if you haven't! The food is always tasty and unique. If you can find a good place to sit I would try ordering one of the items on their menu, really fantastic! All of the pastries I have tried have been delicious also! I am telling you, you need to go!
The only reason Lux gets a 4 instead of 5 is because of the atmosphere. When I go its hit or miss, most of the time I get the impression they are way too hipster - bordering pretentious - to care about your experience. The following are just a couple examples:
I wanted to try a drink at their full bar one night, so I asked one of the employee's behind the bar what he had in his hand and he responded with "ice". Yes, there was a piece of ice held in a pair of tongs in one hand, but he also had a cocktail in the other hand... Following his response, he walked away from me and never returned to ask if I had any interest in ordering a drink or to give me any clue about what he'd been making. Most restaurants and employee's attempt to make you feel involved and entice you to purchase something, but no such luck. Unfortunately that experience was followed by another unpleasant one at the bar on a different night, so I haven't felt inclined to drink there again.
I had another recent experience with lux when I ordered a quiche from the front. We waited 10 minutes for them to heat it up but it was never called. So we checked and they said "oh, it must still be in the oven".. Although, didn't bother checking on the item or why this was taking so long to heat (since its already cooked). After another 10 minutes we checked with the front again and she finally went to check and said, "Oh, I guess its been in the oven the whole time". Needless to say it was overdone. The staff didn't apologize or offer a replacement, sadly this didn't impress my friend who hadn't been to Lux.
I still say you should go, the food and espresso are amazing. I just wish they would come back down to earth a little bit.
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