please! Please! Please! Don't ever purchase a bicycle from this shop!there is no customer serviceor appreciation!Me and my epileptic brother went to Az beach bikes to buy him a bike so he could be more self reliant. We got their 10min before they closed, it smelled like "POT" and the kid behind the counter wasn't to happy when he saw us walk in. He was very short with his answers to our questions. Had 1 motorized bicycle left. We went home and did our research of the shop and products. Their site never mention warranties or return policy. We returned the next day to purchase the bike. We understood we had to assemble the bike our selves but the directions wording are impossible to understand. Its like a kindergartener wrote it. Parts don't line up! We're going to have to "cut" and Macgyver(refab) the bike parts to make it work. No link or place to get parts or better instructions. He said it was simple to assemble. I would most definitely give this shopnegative stars if I could.