Worst customer service ever. Waited half hour and was served by a sales rep who had no clue. Told me 3 untruths. Asked for a better plan and he said it was the best for me. Found out elsewhere I could get the same service for less. Told me they were not allowed to transfer data according to Apple. Wrong, according to a retailer. Also told it would be three weeks because of Apple but that was wrong also was told to return to credit my charges on the card but the young lady manager refused. Would never go back there but recommend a third party retailer.