I have given up on this Arby's location. I keep going there multiple times because it's right near my work but almost every time they screw something up. First time they wouldn't take my card I kept telling them you need to slide it the chip does not work they refuse to slide it. The next time I ordered their brisket sandwich all it was was brisket in between two pieces of bread there was no sauce no onions no nothing did it said it's supposed to have on it. Then tonight I went there another time I ordered a medium mint chocolate chip shake you know what they gave me mint ice cream in a small cup they did not put it through their shake machine there was not a single chocolate chip in there there was no whipped cream and it was the wrong size. I had to complain to the guy at the drive-thru and ask to speak to the manager before they agree to fix it. The other two times they refused to fix it flat out. I give them some credit for trying to fix it this time but one time out of 3 is not a good ratio I keep going here because it's close to work but you know what I've given up I'm not going to go there anymore because every time I do they fucking screw something up. And only rarely rarely do they admit they're wrong and fix it. It's just not worth it. They can't do their jobs right and thus they shouldn't have them at all