Called this morning due to my door would not close and would only move a couple of feet. I told him I had a new opener installed last year by another company and even when the tech was done I told him the door should not be slamming down when it closed and he told me I was wrong
Ryan came and said the door was out of balance, spring needed to be tightened and the actual New opener aligned. If the other company would of done this in the first place!!
Anyways it only cost me $65.00, received excellent customer service and additional knowledge on how the door should operate.
Great job Ryan. Thank you