I've dined here three times. The first two times were decent dining experiences. This review though is reflective of all my visits, including my wife's most recent visit.
The atmosphere at Factory Girl is really nice. It suits my tastes. The restaurant is pretty comfortable, it's decorated well and quite clean. It has a decent patio in the back. A perfect setting if the weather is just right.
The food was fair. I don't recall it being amazing but I do remember it being good. Burgers, sandwiches, fries and the like. Unfortunately with the food comes service that could be better. Everytime I go the service is painfully slow. Poor customer service, decent food and a nice setting only gets this place 2/5 stars. Go to Allens or Globe Bistro instead where they do atmosphere, customer service and food the right way.