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  • This review isn't for the entire store only the pharmacy. I've had rude techs in the past that just sound like they hate their jobs. Whatever not a big deal I'll take it from them but last night took the cake the tech I talked to was so rude to me trying to say they need to speak to my doctor first since the dosage has changed. I've had my dosages changed a few times because they aren't working and I never had a problem so I asked to talk to the pharmacist I believe his name was Nathaniel and I have never had such bad customer service basically he was yelling at me I'm just in shock just trying to understand if this was a new policy and why this has never been a problem before. And why they are talking to me like this. He just keeps getting worked up yelling saying I can just come get my script back. I said it's not that big of deal I'm just confused on this "policy" so I go to ask if it would help if I call my doctor tomorrow to fax something to them to give the okay.. well he got more mad and hung up on me. I went got my script went to another pharmacy told them what happened and if what they were saying was correct. They said that that's wrong and they could fill it for me now with no problems. In and out. No rude people. I called the Walgreens store they tell me a manger would be calling me today. No call.. looks like they really don't care about customer satisfaction and that, that kind of behavior from the pharmacy is okay. I've be going to Walgreens my whole life and after that I just can't anymore. I'm still in shock and confused by how I was treated.. people just go to CVS pharmacy they're much nicer.
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