Pros: This is the third time I have been here since they've been open. After two so-so visits, I only came back because of the Groupon. I'm so glad I did. Best nail experience I have had in Phoenix. They do a great job trimming the cuticles and smoothing out calluses. They have never cut me and I have been cut at places all over town. The massage guy has improved! This time, instead of being painful, I actually enjoyed it. The massage guy has always been friendly and I think they must read these Yelp reviews because the female technicians are definitely trying to be nicer. Decent prices, plenty of parking, and by walk-in or appointment. I will definitely be back again.
Cons: Results really depend on which technician you get. I started coming here last year with my friend. The first time I went, I found the manicure mediocre but more affordable than other places in the valley. The next time I went, the polish was applied very haphazardly. Decorated weirdly, website not easy to navigate, and the manager has a very loud voice.